FAQ
Questions, answered.
What Guardian AI does, how the numbers are worked out, and where your data goes.
14 answers ↓
What does Guardian AI do?
Guardian AI is your Co-Driver, so you never drive alone. During navigation it warns you before accident-prone stretches, on your phone and on CarPlay. After every drive you get a score and a debrief you can ask questions about, with the estimated fuel use. Before you go, you can compare the safest, fastest and cheapest route. Crash detection runs while you drive, and family members you invite by email get your trip report after every drive.
How is the fuel cost worked out?
We estimate the litres each trip used and price them at the official UAE fuel price for that month (Special 95 is AED 4.28/L in October 2026, per the UAE Fuel Price Committee). It is an estimate: your car’s real consumption will differ.
And Salik?
We add the Salik gates your trip passed through, marked as an estimate. Route options show whether a route has tolls before you leave, so you can pick a toll-free one.
How is the driving score calculated?
Each trip gets a score out of 100 from five factors you can see in the app: Braking, Acceleration, Cornering, Speeding and Phone use. Hard brakes, hard accelerations, sharp turns and speeding are counted per 100 km, so a long drive is not marked down for its length. Phone use is measured as seconds of handling per hour of driving. Trips under 500 metres or under a minute are not scored.
Does it work with CarPlay?
Yes. Plug in and your trip starts on its own. You get a map built for UAE roads, lane guidance, the speed limit, and a heads-up about a kilometre before accident-prone stretches while you navigate.
What is the AI Co-Driver?
It is Guardian AI itself. Today it warns you before accident-prone stretches while you navigate, scores every drive and, once you have parked, answers questions about any trip in the debrief (Ask Co-Driver), such as what changed your score or where your fuel went. Every number in an answer comes from your own drive, and there is no typing while the car is moving. Coaching while you drive is coming soon.
Do I need any hardware?
No. Guardian AI runs on your phone. No dongle, no dashcam.
Can my family see my drives?
Only if you choose. Invite a family member by email and they get your trip report after every drive. You pick who gets them and can stop at any time. A new Family experience is coming soon.
Do I earn anything for driving safely?
Yes. Drive safe, earn rewards: safe drives earn points in the app. Guardian AI does not offer insurance cashback or cash prizes.
Does Guardian AI sell car insurance?
No. Guardian AI is a technology company. Car insurance quotes and policies are arranged by our licensed broker partner, Prime Insurance Brokers. You can start a quote from guardianai.info/car-insurance or on WhatsApp.
Is my driving data private?
Yes. Your telemetry stays private, and we do not sell your personal data. We use it to score your drives, estimate your fuel and run crash detection. Trip reports go only to the people you choose. You can ask for a copy of your data, or for it to be deleted, at any time.
How much does it cost?
Guardian AI is free to download on iPhone and Android.
Does it work in Pakistan?
Yes. Guardian AI is live in the UAE and Pakistan, including Lahore and Karachi.
How do I get help?
Message us on WhatsApp at +971 58 587 2409 or email support@guardianai.info.
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